Terms of service
Overview
Ghenwa operates this store and website, including all related information, content, features, tools, products and services, in order to provide you, the customer, with a curated shopping experience (the “Services”). Ghenwa is powered by Shopify, which enables us to provide the Services to you.
These Terms of Service, together with any policies referenced herein, describe your rights and responsibilities when you visit, interact with, or use the Services.
Please read these Terms of Service carefully, as they include important information regarding your legal rights, including limitations of liability and disclaimers of warranties.
By using or accessing any of the Services, you acknowledge that you have read these Terms of Service and agree to be bound by them, together with our Privacy Policy. If you do not agree, you must not use or access the Services.
Access and Account
By agreeing to these Terms of Service, you represent that you are at least the age of majority in your place of residence, or that you have received consent from a parent or legal guardian to use the Services.
To use the Services, you may be required to provide personal information such as:
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Name
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Email address
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Billing details
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Payment details
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Shipping information
You represent and warrant that all information provided is accurate, current, and complete.
You are responsible for maintaining the confidentiality of your account credentials and all activity under your account.
You may not assign, transfer, or allow others to use your account.
Our Products
We make reasonable efforts to display product information accurately. However:
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Product colors, appearance, or packaging may vary
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Product descriptions may not fully meet expectations
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Pricing and availability are subject to change
All product descriptions, pricing, and availability are subject to change without notice at our sole discretion.
Orders
Placing an order constitutes an offer to purchase.
All orders are subject to acceptance by Ghenwa. An order is not accepted until confirmed and payment has been processed.
We reserve the right to:
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Refuse orders
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Cancel orders
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Limit quantities
All returns, refunds, and replacements are governed exclusively by our Refunds & Returns Policy.
Purchases are for personal or household use only, not for resale.
Prices and Billing
Prices are subject to change without notice.
Unless otherwise stated, prices do not include:
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Shipping fees
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Taxes
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Duties
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Customs charges
You agree to provide accurate billing information and confirm you are authorized to use the payment method provided.
Shipping and Delivery
Delivery timelines are estimates only and are not guaranteed.
We are not responsible for delays caused by:
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Shipping carriers
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Customs authorities
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Events outside our reasonable control
Risk of loss and title pass to you upon delivery.
Intellectual Property
All content available through the Services, including:
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Text
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Images
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Graphics
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Logos
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Designs
Is owned by Ghenwa or its licensors and protected by intellectual property laws.
Use is permitted for personal, non-commercial purposes only.
Unauthorized reproduction or distribution is prohibited.
Optional Tools
Third-party tools may be provided on an “as is” and “as available” basis.
We are not responsible for third-party tools and disclaim all liability arising from their use.
Third-Party Links
We are not responsible for third-party websites linked through the Services.
Accessing third-party links is at your own risk.
Relationship with Shopify
The Services are hosted by Shopify.
Transactions are made directly between you and Ghenwa.
Shopify is not responsible for the products or services offered through the store.
Privacy
All personal information is governed by our Privacy Policy and, where applicable, Shopify’s Privacy Policy.
By using the Services, you consent to such collection and processing.
Feedback
Any feedback, suggestions, or reviews submitted may be used by Ghenwa without restriction or compensation.
You represent that you have the rights necessary to submit such content.
Errors and Inaccuracies
We reserve the right to correct:
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Errors
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Inaccuracies
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Omissions
And cancel orders if necessary without prior notice.
Prohibited Uses
You may not use the Services for:
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Unlawful purposes
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Misleading activities
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Harmful or abusive conduct
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Interfering with operation or security
Termination
We may suspend or terminate access at any time.
Obligations incurred prior to termination shall survive.
Disclaimer of Warranties
The Services and all products are provided “as is” and “as available”, without warranties of any kind, except where prohibited by law.
Limitation of Liability
To the fullest extent permitted by law, Ghenwa shall not be liable for any indirect, incidental, or consequential damages arising from use of the Services or products.
Indemnification
You agree to indemnify and hold harmless Ghenwa and its partners from any claims arising from your use of the Services or violation of these Terms.
Severability
If any provision is unenforceable, the remaining provisions remain in full force and effect.
Entire Agreement
These Terms, together with our:
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Privacy Policy
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Refunds & Returns Policy
Constitute the entire agreement between you and Ghenwa.
Governing Law
These Terms are governed by the laws of Lebanon.
You submit to the exclusive jurisdiction of the competent courts of Lebanon.
Changes to These Terms
We may update these Terms from time to time.
Continued use of the Services constitutes acceptance of revised Terms.
Contact
For any questions regarding these Terms of Service: